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Knowledge Management

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True Knowledge Management goes beyond collecting organizational knowledge or a new software implementation. Knowledge management has been defined as "the practice of harnessing and exploiting intellectual capital to gain competitive advantage and customer commitment through efficiency, innovation and faster and more effective decision-making." Organizations often lack not just the tools to enable knowledge capture, but the processes and best practices that make organizational learning and sharing an integral part of the work environment. Whereas explicit knowledge is easily recognized, recorded and codified, capturing tacit knowledge based on professional experience can be a much more challenging pursuit.

Through a unique yet proven mix of both technical tools and strategic consulting offerings, Devis can help your organization shape a communications and Knowledge Management strategy to support your organizations' efforts.

Common tools and solutions implemented include:

  • Knowledge Management Assessment
  • Knowledge Audit
  • Content Management
  • Data Mining
  • Document Management
  • Best Practice Documentation
  • Staff Interviews and Analysis
  • Knowledge Mapping

Contact your Devis representative today to find out how Devis Knowledge Management services can help your organization today.

 

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