Case Studies and White Papers Disability.gov

About Disability.gov

Thumbnail photo of Disability.gov project

Scope of Work

Developed for the Department of Labor - Office of Disability Employment Policy, Disability.gov is an award-winning federal Web site that contains disability-related resources on programs, services, laws, and regulations to help people with disabilities lead full, independent lives. With just a few clicks, visitors can find critical information on a variety of topics, including benefits, civil rights, community life, education, emergency preparedness, employment, housing, health, technology, and transportation.

Skills and Expertise Required

Devis developed and maintains the Disability.gov website. In our compliance with Section 508 requirements for Disability.gov, Devis takes the broader perspective that disabilities should be viewed as learning styles. Presentation of information should then be tailored to the needs of those having an easier time learning from visual, aural, or textual media or any combination of the three. The core application of this approach is to consider accessibility and usability together at the earliest stages of design. We design with an eye towards all methods of knowledge acquisition from the very beginning in order to benefit the greatest number of users. Our approach also heavily favors designing for 100% compliance with the latest web standards (HTML 4 or XHTML 1.0 Transitional, CSS Layers 1 and 2) and a strong bias towards semantic markup (where the web page information is coded based on what the information is, not how it should appear thus leaving all aspects of the presentation to style sheets). This creates information that is accessible via the widest possible arrangement of user agents (web browsers, text browsers, screen readers, Braille readers, cell phones, palm computers). Following this approach, a new ODEP Web site when displayed is both accessible (Section 508 compliant) and usable.

Disability.gov underwent a complete redesign in July 2009 to enhance its appearance, organization, functionality, and accessibility. Social media platforms – Twitter, Facebook, LinkedIn, and Disability.Blog – were added to increase interaction with and amongst visitors. In April 2010, Disability.gov integrated personalization features, enabling visitors to customize their experience. The "My Disability.gov" profile allows registered users to vote on resources, make comments, view recommended resources and join groups to exchange ideas. While Web 2.0 capabilities have been widely embraced by many websites, Disability.gov continues to ensure its social media activities are accessible by providing alternate formats of all content. With these new features, Disability.gov is at the forefront of innovative government websites.

Impact and Results

Devis led this knowledge-sharing, collaborative effort which allows more than 50 editors in 22 different Federal agencies to manage and publish disability-related content to the Web through an easy-to-use, secure browser interface.

In support of the 20th anniversary of the ADA, Devis included an Accessible browser for viewing President Obama's ADA PSA.

Disability.gov's many awards include:

National Association of Government Communicators Blue Pencil & Gold Screen Award – May 2010
ACT-IAC Intergovernmental Solutions Award Finalist – March 2009
GovDelivery Excellence in Communications Award – 2009
e-gov Institute's Knowledge Management Award - 2007
American Association of Webmaster Gold Award - 2006

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Contact Info
Federal Contract Info
  • GSA IT/70 Contract
    GS-35F-0217J